Natwest Recruitment 2024 –
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Vacancy – |
Customer Service & Operations Analyst |
Basic Information – |
Natwest is hiring for Customer Service & Operations Analyst Below we have mentioned the Job description along with complete information about the vacancies. Please go through the information completely & understand the process of Application. |
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Company Name | Natwest |
Profile Hiring for | Customer Service & Operations Analyst |
Salary | Best in the Industry |
Work Profile | Work from Office |
Eligibility | Freshers / Experienced |
Last Date | N/A |
Eligibility Criteria for Natwest Recruitment Drive 2024
Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.
This role is based in India and as such all normal working days must be carried out in India.
Job description
Join us as a Customer Service & Operations Analyst
- We’ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs
- You’ll be liaising with customers and businesses to accurately collect information in order to solve their queries
- You’ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis
- We’re offering this role at senior analyst level
What you’ll do
As a Customer Service & Operations Analyst, you’ll be responding to queries from customers promptly and tactfully within our SLAs.
Your day-to-day will include:
- Authorising and investigating all transactions to our KPIs
- Collecting and analysing the required information from the customers and businesses
- Reviewing processes which could be automated or enhanced to improve the customer and business experience
The skills you’ll need
We’re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. In order to excel in this role, you’ll have strong customer service abilities along with customer and industry knowledge. You’ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines.
You’ll also demonstrate:
- An awareness of changes in trends, policies and regulations
- An understanding of our industry and its customers
- Experience of managing stakeholder relationships
GET JOB ALERTS FOR MORE THAN 500+ MNC’S PAN INDIA | |
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WhatsApp Group | JOIN NOW |
Telegram Group | JOIN NOW |
YouTube Channel | JOIN NOW |
How to Apply for Natwest Recruitment 2024
To apply for this job, interested candidates must follow the procedure outlined below:
Click on the “Apply here” button provided below. You will be redirected to the application page.
- Fill in the application form with all the necessary details.
- Submit all relevant documents, if required.
- Make sure that all the details entered are correct.
- Submit the application form & wait for the company’s revert.
Important Information :
NEVER PAY FOR GETTING A JOB
NO FEE CHARGED FROM CANDIDATES
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