TCS Recruitment 2024 –
TCS work from home Jobs | TCS Jobs | TCS Internship | TCS Salary | TCS Contact Number | TCS Recruitment 2024
Vacancy – |
Client Servicing- US Shift (Associate/ Sr Associate) (Remote) |
Basic Information – |
TCS is hiring for Client Servicing- US Shift (Associate/ Sr Associate) (Remote) Below we have mentioned the Job description along with complete information about the vacancies. Please go through the information completely & understand the process of Application. |
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Company Name | TCS |
Profile Hiring for | Client Servicing- US Shift (Associate/ Sr Associate) (Remote) |
Salary | Best in the Industry |
Work Profile | Remote |
Eligibility | Freshers / Experienced |
Last Date | N/A |
Eligibility Criteria for TCS Recruitment Drive 2024
Job Description:
• Answer incoming calls, respond to emails and chats • Explain company’s features, products, and services • Assist customers with service or feature modifications on account • Respond to any disruption of service issues
• Open trouble ticket depending on the nature of the service issue • Analyse, isolate and diagnose technical trouble • Route ticket to appropriate department for resolution • Provide existing trouble ticket status to customers • Coordinate customer premise visit with on-ground team
• Escalate customer complaints in accordance with company polices Tech Support Agent Qualifications and Skills • Bachelor’s degree • Proficient in relevant computer applications and systems • 0-2 years of experience in a call centre environment • Professional phone etiquette
• Outstanding verbal and written communication skills, • Exceptional listening, problem solving and conflict resolution skills • Knowledge of relevant software computer applications and equipment • Knowledge of customer service principles and practices • Willingness to co-operate with others and work to team and business goals, • Multi-tasking capabilities
• Knowledge in home broadband, PSTN, VoIP, ADSL and NBN technology types • Troubleshooting modems, set-top boxes, Windows, Mac OS, and applications. • Knowledge in TCP/IP, IPV4, IPV6, DNS, Subnetting Etc
• Knowledge in all aspects of Wi-Fi • Support, handling inquiries via phone & use of Helpdesk ticketing system. • Running diagnostic programs to diagnose and resolve issues.
• Ability to handle stressful situation appropriately • Willingness to co-operate with others and work to team and business goals
About TCS
GET JOB ALERTS FOR MORE THAN 500+ MNC’S PAN INDIA | |
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WhatsApp Group | JOIN NOW |
Telegram Group | JOIN NOW |
YouTube Channel | JOIN NOW |
How to Apply for TCS Recruitment 2024
To apply for this job, interested candidates must follow the procedure outlined below:
Click on the “Apply here” button provided below. You will be redirected to the application page.
- Fill in the application form with all the necessary details.
- Submit all relevant documents, if required.
- Make sure that all the details entered are correct.
- Submit the application form & wait for the company’s revert.
Important Information :
NEVER PAY FOR GETTING A JOB
NO FEE CHARGED FROM CANDIDATES
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I will work sincerely work to the company
I am hepsiba G
I am completed Bsc computer science in chellammal women’s College. And my skills are java, ms word, ms Excel, ppt, basic computer operation.
Hello sir I am GNANA PRAKASAM
I am completed Bsc computer science in Swami dayanand of arts and science college
I will work sincerely work tothe office My skill basics python and ms Excel and basic computer language