ADOBE hiring for ERC Generalist Profile

ADOBE Recruitment 2024 –

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Eligibility Criteria for ADOBE Recruitment Drive 2024

The ERC Generalist will be the initial point of contact for all Employee and Manager (Director Level and below) inquiries. This role will be responsible for providing generalist support intended to improve manager and employee success by addressing inquiries related to HR policies, procedures and programs, involving and collaborating with COEs for evaluating potential solutions, implementing selected solutions, facilitating employee sessions, triaging first level performance and employee relation issues and raising appropriately, working on projects/proactive process improvements/employee pulsing and sharing insights for actions to enhance experience of employees.

What you’ll Do

• Triage and respond to incoming People Resources related employee calls and cases (using case tracking tool) ranging from benefits, data & records, non-ERC, compensation, recruiting, training ,etc. and provide support, research and problem resolution as needed.
• Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
• Exercises judgment within defined procedures and practices to resolve appropriate action.
• Provide 1 click reporting support.
• Complete voluntary termination activities
• Conduct exit interviews if needed.
• Provide first level mentorship to employees and evaluate need to advance as per complexity /case needs.
• Provide support in driving communication activities related to any new Tool introduction or policy.
• Operate as Site HR and provide operational support where local responsibilities are needed.
• Analyze operational data and metrics to identify trends, challenges, and opportunities for improvement.

What you need to succeed

• Foundational generalist skills in human resources, including technical and administrative knowledge of all HR functions and tools.
• Strong operations background: experience in managing and optimizing operational processes, with a focus on efficiency.
• Demonstrates foundational problem solving and triaging capabilities of moderately complex cases.
• Ability to articulate the problem areas and keep a solution-oriented approach. • Ability to balance complex cases including critical early Employee Relations cases with some supervision and direction.
• Displays commitment to customer service.
• Effective social skills including written and oral communications and ability to work with partners at all levels.
• Ability to learn new tools and platforms and balance change management.
• Ability to complete work within constant deadlines/time constraints/SLA environment.
• Maintains highest level of confidentiality/sensitivity.
• Ability to work autonomously and independently, while chipping into team initiatives.
• Ability to apply judgment and identify need and appropriate party for customer concern.
• Display understanding and sensitivity in communicating difficult messages.
• Ability to effectively facilitates employee mass sessions. • Ability to pick up standard methodologies from the team members and be an effective and consistent teammate.
• Ability to apply judgment and identify the right partners and appropriate party for customer concern.
• Exercises judgment within defined procedures and practices to resolve appropriate action.
• Ability for ideation, planning, execution and delivery of projects with mentorship and review.
• Ability to come up with proactive initiatives and process improvements.
• Ability to identify problem areas/ risks and able to bring it to the fore for discussions.
• Ability to build crisp & great PowerPoint skills with effective articulation and presentation.
• Working knowledge of various tools for creating operational dashboards, enabling effective data visualization and reporting.

How to Apply for ADOBE Recruitment 2024

To apply for this job, interested candidates must follow the procedure outlined below:

Click on the “Apply here” button provided below. You will be redirected to the application page.

1. Fill in the application form with all the necessary details.
2. Submit all relevant documents, if required.
3. Make sure that all the details entered are correct.
4. Submit the application form & wait for the company’s revert.

Important Information :

NEVER PAY FOR GETTING A JOB
NO FEE CHARGED FROM CANDIDATES

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