NTT Data hiring for Helpdesk Associate

NTT Data Recruitment 2024 –

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Vacancy –
Helpdesk Associate – L1 Technical Guidance
Basic Information –
NTT Data is hiring for Helpdesk Associate – L1 Technical Guidance
Below we have mentioned the Job description along with complete information about the vacancies. Please go through the information completely & understand the process of Application.
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Company NameNTT Data
Profile Hiring forHelpdesk Associate – L1 Technical Guidance
SalaryBest in the Industry
Work ProfileWork from Office
EligibilityFreshers / Experienced
Last DateN/A

Eligibility Criteria for NTT Data Recruitment Drive 2024

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Associate – L1 Technical Guidance to join our team in Bangalore Urban, Karnātaka (IN-KA), India (IN).

Requirements:

  • Helpdesk Associate at Grade-4 position in Service Desk
  • Must be a Graduate.
  • Good communication skills with 6+ months of international calling experience
  • Ability to work independently
  • Adhere to organizational policies and procedures 
  • Must possess excellent customer handling skills
  • Should be comfortable to work in rotational shift.
  • Excellent Verbal Communication skills.
  • Good communication (demonstrate strong reading comprehension, writing and verbal skills) in English and Polish.

Job description:

  • Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
  • Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
  • Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.

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How to Apply for NTT Data Recruitment 2024

To apply for this job, interested candidates must follow the procedure outlined below:

Click on the “Apply here” button provided below. You will be redirected to the application page.

  1. Fill in the application form with all the necessary details.
  2. Submit all relevant documents, if required.
  3. Make sure that all the details entered are correct.
  4. Submit the application form & wait for the company’s revert.

Important Information :

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NO FEE CHARGED FROM CANDIDATES

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