Sutherland Recruitment 2024 –
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Vacancy – |
Associate – Customer Service |
Basic Information – |
Sutherland is hiring for Associate – Customer Service Below we have mentioned the Job description along with complete information about the vacancies. Please go through the information completely & understand the process of Application. |
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Company Name | Sutherland |
Profile Hiring for | Associate – Customer Service |
Salary | Best in the Industry |
Work Profile | Work from Home |
Eligibility | Freshers / Experienced |
Last Date | N/A |
Eligibility Criteria for Sutherland Recruitment Drive 2024
Sutherland is seeking enthusiastic and people-oriented professionals to join our dynamic team as Customer Support Consultants. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job Description:
Consultants in this role get to: Strengthen relationships: Support for general billing inquiries. Access customer records and verify customer account information. Identify potential customer needs and recommend solutions. Place follow-up calls to customers to ensure their needs are met in an efficient manner. Develop problem solving abilities: Access customer databases, knowledge resources and technical applications to determine root causes and resolutions. Teamwork: Interact with client departments (test desk, field service, dispatch) regarding escalations. Schedule a technician visit when needed. Improve technical skills: Attend job-related training: new hire and refresher training, new product or service updates and product cross-training.
Qualifications:
Our most successful candidates have:
– High School diploma or equivalent
– Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel)
– Direct client contacts technical support experience
– Excellent verbal and written communication skills
– Strong problem-diagnosis and problem-solving skills
– Multi-tasking skills, showcased using several applications
– Experience working with CRM applications (preferred)
– Ability to be goals oriented
– Strong communication skills and ability to express ideas clearly
– To work from home you must: 2.0 Ghz Dual Core or better processor,2 GB RAM (some employment opportunities require a minimum of 4 GB RAM),10 GB available hard drive space,Sound card,Windows 7, including Windows 8 and 8.1, Internet speeds of 1 Mbps upload and 15 Mbps download, Dual ear (designed to minimize audio interference from outside sources). Noise cancelling microphone
GET JOB ALERTS FOR MORE THAN 500+ MNC’S PAN INDIA | |
---|---|
WhatsApp Group | JOIN NOW |
Telegram Group | JOIN NOW |
YouTube Channel | JOIN NOW |
How to Apply for Sutherland Recruitment 2024
To apply for this job, interested candidates must follow the procedure outlined below:
Click on the “Apply here” button provided below. You will be redirected to the application page.
- Fill in the application form with all the necessary details.
- Submit all relevant documents, if required.
- Make sure that all the details entered are correct.
- Submit the application form & wait for the company’s revert.
Important Information :
NEVER PAY FOR GETTING A JOB
NO FEE CHARGED FROM CANDIDATES
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